Privacy Policy
At IZEL, we value your trust. Protecting your personal information and ensuring your privacy is our top priority. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website (www.izel.ae) or make a purchase from us.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect personal information that you provide directly to us when you:
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Create an account or make a purchase
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Subscribe to our newsletter
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Contact us through our website or social media
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Participate in promotions or events
The information may include your:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through trusted payment gateways)
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Order history and preferences
We may also collect non-personal data automatically through cookies and analytics tools to improve your shopping experience.
2. How We Use Your Information
We use your personal data to:
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Process and deliver your orders
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Communicate order updates and customer support information
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Personalize your shopping experience
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Send promotional offers, updates, and newsletters (only if you opt-in)
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Improve our website’s design, functionality, and service quality
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Prevent fraudulent transactions and ensure security
3. Data Protection and Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
All payments are processed through secure SSL-encrypted gateways, and we never store your credit/debit card details.
Your information is accessed only by authorized personnel who are committed to maintaining its confidentiality.
4. Sharing of Information
IZEL respects your privacy.
We do not sell, rent, or trade your personal data with any third party.
We may share limited information only with:
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Trusted service providers who assist in payment processing, shipping, and marketing operations (bound by confidentiality agreements).
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Legal authorities, if required by law or to protect our rights and customers’ safety.
5. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
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Remember your preferences
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Track site performance and traffic analytics
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Provide personalized recommendations
You can disable cookies through your browser settings, but some features of our site may not function properly without them.
6. Your Rights
You have the right to:
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Access, correct, or update your personal data
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Request deletion of your information
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Withdraw your consent for marketing communications at any time
To exercise these rights, please contact us at skinbyalt@gmail.com
7. Email & Marketing Communications
By subscribing to our newsletter or making a purchase, you consent to receive updates about new collections, offers, and brand stories.
You may unsubscribe anytime using the “Unsubscribe” link in our emails or by contacting us directly.
8. Policy Updates
IZEL may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
📧 Email: skinbyalt@gmail.com 📞 Phone:
📍 Address: Dubai, United Arab Emirates